Return & Refund Policy
Thank you for shopping at Icandy Fashion.
We strive to provide you with high-quality products. However, we only accept returns for items that are damaged, defective, or incorrect. Please review our return and refund policy below.
Return Policy
We only accept returns for the following reasons:
1) The item received is damaged during transit.
2) The item has a manufacturing defect.
3) You received an incorrect item.
Return Conditions
1) Returns must be initiated within 3 days of delivery.
2) Items must be returned in their original condition, including packaging, tags, and accessories.
3) Partial returns are not accepted; you must return the full order if multiple items are incorrect or damaged.
4) A box opening video is required to process returns. This helps verify the condition of the item received.
Return Shipping Charges
1) If the return is due to damage, defect, or incorrect item, Icandy Fashion will cover the return shipping cost.
2) Returns for any other reason will not be accepted.
Returning Goods:
You should return the items to the following address
Icandy Fashion
A-104, Shivalik Plaza, Near Kapodra Utran Bridge, Utran, Surat - 394105, Gujarat, India
We cannot be held responsible for lost or damaged return shipments. We strongly recommend using an insured and trackable shipping service.
Refund Policy
1) Refund Credits: Refunds will be issued as credits to your website wallet after we receive and verify your return parcel.
2) Processing Time: Please allow 5-7 business days for us to process your return and issue the refund.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
By Email: [email protected]
Website: www.icandyfashion.in
Thank you for choosing Icandy Fashion!